Terms and Conditions of Sale

1. About these Terms

1.1 These Terms apply to any purchase of Products from SuperKid Stories through an online shop or platform (the “Online Shop”).

1.2 Please read these Terms carefully before you submit your order. By clicking “I agree to the terms and conditions of sale” before placing an order, you are confirming that you agree to be bound by these Terms.

If you do not accept these Terms, you will not be able to order any Products from the Online Shop.

Please pay particular attention to the cancellation terms set out below in Part 2, sections 4 and 5.

1.3 These Terms are structured in the following parts (in addition to this introduction):

2. About SuperKid Stories

2.1 SuperKid Stories is a brand owned by Books & Books Ltd, a private limited company registered in the UK, registration number 09724829. For the purposes of this document the legal entity Books & Books Ltd is implied in the brand name “SuperKid Stories” and “Other SuperKid Stories Entities”.

2.2 The Online Shop is run by SuperKid Stories but the Products are sold either by SuperKid Stories or another SuperKid Stories Entity. The Online Shop will clearly indicate to you whether SuperKid Stories or another SuperKid Stories Entity is selling the Product to you – the entity selling the Product will enter into the Contract with you for the supply of that Product and will be “SuperKid Stories” for the purposes of these Terms.

2.3 If both SuperKid Stories and another SuperKid Stories Entity are selling Products to you then you will have one contract between you and SuperKid Stories (for the Products SuperKid Stories is selling) and another contract between you and the other SuperKid Stories Entity (for the other Products). Both contracts will be on these Terms.

2.4 In summary:

• Part 1: Definitions
• Part 2: The General Terms and Conditions
• 1. How the Contract is formed
• 2. Duration of the Contract
• 3. How to pay
• 4. Cancellation by SuperKid Stories
• 5. Cancellation by you (part 1)
• 5. Cancellation by you (part 2)
• 6. Use of the Products by you
• 7. Changes to the Products or Start Date
• 8. Data protection
• 9. Equality, diversity and inclusion
• 10. Child protection
• 11. Your obligations
• 12. Intellectual property
• 13. SuperKid Stories’s liability to you
• 14. Other important terms
• 15. Contacting SuperKid Stories
• Part 3: Terms and Conditions of Use of Digital Content
• Part 4: Special Terms and Conditions
• Part 5: Additional Terms and Conditions (part 1)
• Part 5: Additional Terms and Conditions (part 2)

Part 1: Definitions

1. Definitions and interpretation

The following definitions and rules of interpretation apply in these Terms.

1.1 Definitions:

Additional Terms and Conditions means the additional terms and conditions set out in Part 5 of these Terms and sets out any additional provisions which relate to a particular Product.

SuperKid Stories means SuperKid Stories or other SuperKid Stories Entity selling the Products to you as notified to you in the Online Shop and the Order Confirmation.

Blended Product means any single Product which is a combination of Face to Face Content and Digital Content (whether real time or self-access content).

Books & Books Ltd Entities is defined in the introduction to these Terms.

Cancellation Period means the 14 day cancellation period for certain Products further described in clause 5 of the General Terms and Conditions.

Complaints Page means the complaints page.

Contact us means the contact us page.

Contract means the legally binding contract between you and SuperKid Stories on these Terms.

Digital Content means any Product or part of a Product that is delivered online (including any online digital content and online services and whether real time content or self-access).

Face to Face Content means any Product or part of a Product which is a taught Product and where you are physically present to access it in person (eg, face to face workshops at premises of SuperKid Stories).

General Terms and Conditions means the terms set out in Part 2 of these Terms.

Materials means the Products and any associated hard or soft copy materials.

Online Shop is defined in the introduction to these Terms. 

Order Acknowledgement means the order acknowledgement displayed to you in the Online Shop and which shows that SuperKid Stories has received your order and is processing it.

Order Confirmation means an order confirmation emailed to you in accordance with clause 1.3 of the General Terms and Conditions.

Payment Processor means SuperKid Stories’s designated third party payment gateway provider.

Privacy Policy means the privacy policy.

Products means goods, services and digital content available to purchase through the Online Shop and includes workshops and photobooks.

Event Date means the date that you have booked to do an online or face-to-face workshop or event.

Special Terms and Conditions means the terms (if any) set out in Part 4 of these Terms and which set out any additional local law variations to the General Terms and Conditions.

Terms means these terms and conditions of sale (including the introduction, these definitions, the General Terms and Conditions, the Terms and Conditions for Use of Digital Content, the Special Terms and Conditions and the Additional Terms and Conditions) and any other documents referred to in them.

Terms and Conditions of Use of Digital Content means the terms set out in Part 3 of these Terms.

SuperKid Stories means SuperKid Stories, a brand name of Books & Books Ltd, a company incorporated in the United Kingdom, registration number 09724829, and whose registered office is at 27 Old Gloucester Street, London, England, WC1N 3AX.

you means the person agreeing to these Terms.

1.2 Interpretation:

(a) References to Parts are to the parts of these Terms and, unless stated otherwise, references to clauses in a Part are to the clauses of that Part.

(b) Any words following the terms including, include, in particular, for example or any similar expression are illustrative.

(c) Any references to calendar are to the gregorian (western) calendar and any reference to day means calendar day, or month means calendar month.

Part 2: The General Terms and Conditions

Please note:

• Special Terms and Conditions may apply to the Contract in the location in which you are normally resident. If so they will be set out in Part 4 and any General Terms and Conditions or Terms and Conditions of Use of Digital Content which conflict with the Special Terms and Conditions will not apply to the extent they are limited by the Special Terms and Conditions.
• Additional Terms and Conditions may apply to certain Products and these are set out in Part 5 and will take precedence over the rest of the Terms.

1. How the Contract is formed

1.1 The pages of the Online Shop will guide you through the steps you need to take to place an order. The order process allows you to check and amend any errors before submitting your order. 

1.2 By submitting an order you confirm that you are at least 18 years of age. Under 18s who would like to order any Products should ask their parent or guardian to submit an order on their behalf.  

1.3 (a) Once you have submitted your order you will receive an Order Acknowledgement stating that SuperKid Stories has received your order and is processing it.

      (b) Once the Payment Processor receives a legitimate payment for the Products into its designated bank account, your Order Confirmation will be emailed to you.

1.4 The Order Confirmation confirms SuperKid Stories’s acceptance of your order and the Contract will only be formed, and become legally binding, when the Order Confirmation is provided to you.

2. Duration of the Contract

2.1 Unless cancelled earlier in accordance with these Terms, the Contract will terminate once all Products in your order have been delivered in full, at which point the obligations set out in the Terms shall cease (except for the restrictions on use of Materials set out in clause 12 or the Terms of Use of Digital Content, or your consent for SuperKid Stories to use your content as set out below, which will continue forever).

3. How to pay

3.1 All prices for Products offered through the Online Shop will be displayed on the Online Shop. All prices quoted include applicable taxes and charges incurred by SuperKid Stories for use of debit or credit cards unless otherwise stated. You may incur additional charges for the use of debit or credit cards from your provider and such charges are in addition to the advertised price. Prices may change from time to time, but this will not affect any order which has been confirmed by an Order Confirmation.

3.2 Payment can be made by credit or debit card (or any other payment method permitted by the Online Shop such as gift vouchers) as explained in the order process. In all cases SuperKid Stories treats payment as confirmation that you are the person authorised to use such credit card or debit card and that you are over the age of 18 years.

3.3 Payments by credit or debit card are processed immediately via the Payment Processor over a secure link. No card details are held by SuperKid Stories.

3.4 For the avoidance of doubt, until you have paid for the Product in full, you shall have no right to access the relevant Product (by attending in person or online, or otherwise) and SuperKid Stories may prevent you from accessing all or any part of the relevant Product without liability to you.

3.5 In certain jurisdictions SuperKid Stories will permit you to order or reserve Products online but allow you to pay for them through another method which may not be the online payment method affiliated to the Shop. If this option is available to you it will be made clear during the order process. In this case the Products that you have ordered or reserved will be held by SuperKid Stories for you for a period of five days from the date of the Order Acknowledgement. If we have not received full payment from you by midnight GMT on the 5th day we will no longer have those Products reserved for you. No contract will have been formed between you and SuperKid Stories until SuperKid Stories has sent you the Order Confirmation. 

3.6 Any discount (by discount code or otherwise) is personal to you and cannot be transferred.  You will only be permitted to use one discount per purchase and any refund made to you will not include the value of the discount.  Discounts will expire three months from the date of issue unless otherwise stated by SuperKid Stories.  

4. Cancellation by SuperKid Stories

4.1 SuperKid Stories may cancel the Contract by giving you notice in writing (whether by email or otherwise) for any reason at any time prior to the Start Date. If SuperKid Stories cancels the Contract pursuant to this clause 4.1 it will refund the price paid by you for the relevant Product.

4.2 SuperKid Stories may also cancel the Contract at any time, without liability to you if:

(a) you breach these Terms (but not if it’s a trivial breach); or

(b) SuperKid Stories is unable to provide the relevant Product in full due to a reason beyond its reasonable control.

4.3 If SuperKid Stories cancels the Contract under clause 4.2(a) SuperKid Stories will be entitled to retain (or be paid the balance of, as the case may be) the price paid by you in full. 

4.4 If SuperKid Stories cancels the Contract under clause 4.2(b) you will be entitled to choose either: (i) to receive a full refund of the price paid; or (ii) (subject to availability) to access an alternative equivalent Product.  If you choose option (ii) and the price of the alternative equivalent Product is greater than the price paid for the cancelled Product, you will be required to pay the difference in accordance with those payment terms set out in clause 3 or otherwise agreed with SuperKid Stories.  If you choose option (ii) and the price of the alternative equivalent Product is lower than the price paid for the cancelled Product, SuperKid Stories will refund the difference. You must notify SuperKid Stories in writing (see the Contact Us Page for the relevant contact details), of your preferred option within fourteen (14) calendar days from you being notified by SuperKid Stories that the relevant Product has been cancelled. If we do not hear from you in the specified time period we will refund the sum due to you. 

5. Cancellation by you (part 1)

Cancellation within the 14 day cancellation period

Please see the product pages in the Online Shop for further details about whether the Products you have ordered are goods, services, digital content or deemed to be leisure activities (i.e. tickets for conferences or other events) and what cancellation rights apply to particular Products.

Please note, as SuperKid Stories incurs expense in making an event available to you, you will not be permitted to cancel a Contract for an event less than 24 hours before the Event Date.

5.1 You have a legal right to cancel the Contract for any reason (including if you change your mind) during the Cancellation Period except that this right to cancel will not apply if:

(a) the Product consists of admission (by ticket or otherwise) to a conference, seminar or other cultural event on a specific date or dates;

(b) the Product includes a workshop and you try to cancel less than 24 hours prior to the Start Date of the event;

(c) the Products are goods that been made to your specification or personalised;

(d) the Products are services or digital content and the services are fully performed or you have activated the link to access or download digital content (see clause 5.9 below).

5.2 If your order is for digital content or services, the Cancellation Period will end 14 days after the day on which you receive your Order Confirmation.

5.3 To exercise the right to cancel, you must inform SuperKid Stories of your decision to cancel the Contract by a clear statement via email – see the Contact Us Page for the relevant contact details.  You may use the model cancellation form (see Annex A), but this is not compulsory.

5.4 To meet the cancellation deadline, it is sufficient for you to send your cancellation statement before the Cancellation Period has ended.

Effect of cancellation

5.5 If you have a right to cancel, and do cancel, the Contract within the 14 day Cancellation Period, SuperKid Stories will reimburse to you all payments received from you in respect of the relevant Products.

5.6 SuperKid Stories will make the repayment without undue delay, and not later than 14 days after it is informed about your decision to cancel the Contract.

5.7 SuperKid Stories will make the repayment using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the repayment.  

5.8 During the order process, you will be asked to consent to SuperKid Stories cancellation policy and acknowledge the following:

(a) in the case of a Product that consists of services, if you access that Product during the cancellation period,  you acknowledge that you are expressly requesting a place on or access to the Product to begin during the cancellation period and if you subsequently cancel the Contract, you will be required to pay SuperKid Stories an amount which is proportionate to the services that SuperKid Stories has performed in providing the relevant Product up until you have informed SuperKid Stories of your wish to cancel the Contract. You have no right to cancel after accessing the Product in full; and

(b) in the case of a Product that is digital content, you will lose your right to cancellation at the point you activate the link to access or start downloading the digital content.

CANCELLATION AFTER THE 14 DAY CANCELLATION PERIOD

5.9 After the Cancellation Period has expired, you have no automatic right to cancel the Contract.  Any cancellation of the Contract after this period will need SuperKid Stories’s approval – please contact SuperKid Stories (see the Contact Us Page for the relevant contact details) to explain why you would like to cancel the Contract and to see if SuperKid Stories will accept the cancellation. 

YOUR RIGHTS IN RESPECT OF FAULTY PRODUCTS

5.10 SuperKid Stories is under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described – you may have a legal right to end the Contract (or to get the Product repaired or replaced or a service re-performed or to get some or all of your money back). These legal rights are not affected by anything in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office or local equivalent.

6. Use of the Products by you

6.1 Details of how you can access your Products will be provided in the Product descriptions as part of the order process and sent to you either as part of the Order Confirmation or separately by email or other electronic notification.

6.2 The Products are supplied for your personal domestic and private use only. You agree not to use the Products for any commercial, business or resale purposes.

6.3 Any key code or other access code is personal to you, cannot be transferred and will expire 6 months from issue unless the product description during the order process states otherwise.

7. Changes to the Products or Event Date

7.1 SuperKid Stories will ensure that each Product is delivered in all material respects as described in the Online Shop or otherwise. However, SuperKid Stories will be entitled to make variations to the content and delivery of a Product where those variations do not alter the Product materially. SuperKid Stories may update, or require you to, update digital content to implement such changes.

7.2 SuperKid Stories expects you to take reasonable care to satisfy yourself that the Products will meet your needs. SuperKid Stories does not guarantee that you will obtain any particular result from your use of the Products. 

Transferring to another WORKSHOP OR EVENT

7.3 You may be able to transfer the dates you have agreed for the workshop but not within 72 hours of the original Event Date. Please contact SuperKid Stories to discuss this.

8. Data protection

8.1 All Books & Books Entities protect personal information in accordance with UK Data Protection Legislation and any local equivalent law if this is stronger.

8.2 The UK Data Protection Act works in two main ways. It gives individuals rights over how their personal information is used and sets out rules for organisations that handle personal information.

8.3 Books & Books Entities:

(a) may use the personal information that you provide:

     (i) to organise and administer the specific Product you have selected including but not limited to facilitating your payment for the relevant Product through the Payment Processor;

     (ii) to send you information regarding activities, courses, seminars and events organised by Books & Books Entities electronically or in any other form, provided that you have not opted out of this;

     (iii) to request your opinion of Books & Books Entities’ products and services, provided you have not opted out of this; and

     (iv) for research purposes provided you have not opted out of this;

(b) will protect the personal information it is given and make sure that only those who need access to the personal information are able to access it; and

(c) will only share the information with Books & Books Entities, with the Payment Processor or with other organisations where such sharing is necessary for a fair and lawful purpose or where the individual’s consent has been obtained.

8.4 You should be aware that Books & Books Entities will only hold data (including any data about you or any person under 18 on whose behalf you order any Products) where it is strictly necessary for the purposes in clause 8.3 above.

Accessing your personal information

8.5 Under the UK Data Protection Act any individual has the general right to ask for a copy of the personal information held about them.  This means that you can ask for the information that SuperKid Stories holds about you; this is known as ‘the right of access’.  When making a request you will need to give us: 

(a) a request in writing, 

(b) proof of your identity and your address; and 

(c) any information that SuperKid Stories reasonably needs to process the request (for example details of offices or staff of any Books & Books Entities that you have had contact with and when) or any specific criteria which will help us provide a swift response. 

8.6 SuperKid Stories will not start looking for your information until it has received all of the above.  In order to submit your request, or for help making a request, please contact SuperKid Stories (see the Contact Us Page for the relevant contact details). Although you should submit a request in writing, SuperKid Stories will be happy to speak to you about your request.

9. Equality, diversity and inclusion

9.1 SuperKid Stories seeks to ensure equal opportunities are provided to all individuals.

9.2 If you have a disability or special need, SuperKid Stories will make reasonable adjustments to make sure that you have, as far as is reasonable, the same access to everything that is involved in participating on the relevant Product as a person without a disability or special need.

9.3 Please provide SuperKid Stories with details of your disability and special needs as soon as possible (ideally at least 4 weeks before the relevant Event Date).

10. Child protection

10.1 SuperKid Stories believes that all children have potential and that every child matters – everywhere in the world. SuperKid Stories affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UN Convention on the Rights of the Child.

11. Your obligations

11.1 You must: 

(a) at all times behave with honesty, integrity and show courtesy, consideration and respect to others when accessing the Products (in person or online); 

(b) prepare for the Product as reasonably required by SuperKid Stories; 

(c) attend or otherwise access all sessions and other activities which form part of the Product (subject to absence for medical or other agreed reasons) and participate fully in group work when required; and 

(d) respect the confidentiality of all information that you acquire in connection with the Product.

11.2 SuperKid Stories reserves the right to refuse admission or deny you access to, any Product (including requiring you to leave any venue where Face to Face Content is delivered) if your behaviour is considered disruptive, likely to cause damage, nuisance, offence or injury, is in breach of venue rules and regulations, the Terms or, if applicable, the Terms of Use of Digital Content or the Privacy Policy, or is otherwise unacceptable. SuperKid Stories may on occasion have to conduct security searches to ensure the safety of delegates, and/or the venue where Face to Face Content is delivered, (and you hereby consent to this). The unauthorised use of photographic and recording equipment and any form of online duplication of any Product is prohibited (except for any copying permitted by the Terms and Conditions of Use of Digital Content).

12. Intellectual property

12.1 The copyright and all other intellectual property rights in all Materials shall remain the sole and exclusive property of SuperKid Stories and its licensors. You undertake that you will not copy or permit the copying of Materials (except for any copying permitted by the Terms and Conditions of Use of Digital Content) or distribute any of these Materials via internet or intranet, or disclose or permit the disclosure or sell or hire the same to third parties.

12.2 SuperKid Stories agrees to grant to you a non-exclusive royalty free licence to use the relevant Materials for the purposes of your workshop in relation to the Product but not for commercial purposes.

13. SuperKid Stories’s liability to you

13.1 Nothing in the Terms shall limit or exclude SuperKid Stories’s liability for death and/or personal injury caused by the negligence of SuperKid Stories or any of their employees, agents or subcontractors, for fraudulent misrepresentation and any other liabilities which cannot as a matter of law be limited and/or excluded.

13.2 Subject to clause 13.1, SuperKid Stories do not accept responsibility and expressly excludes liability for any loss or damage to your property that occurs where SuperKid Stories is delivering the Product in person or online. When accessing any Face to Face Content, you should take particular care not to leave any valuables (including mobile devices, tablets or laptops) unattended at any time.

13.3 Subject to clause 13.1, SuperKid Stories shall not under any circumstances whatsoever be liable to you (whether for breach of contract, negligence, breach of statutory duty or otherwise) for any:

(a) losses that were not foreseeable to both you and SuperKid Stories when the Contract was formed;

(b) losses that were not caused by any breach on the part of SuperKid Stories; or

(c) loss of profit, loss of business, business interruption or loss of business opportunity arising under or in connection with the Contract.

13.4 If defective digital content which SuperKid Stories has supplied damages a device or digital content belonging to you and this is caused by SuperKid Stories’s failure to use reasonable care and skill SuperKid Stories will either repair the damage or pay you compensation for the damage caused. However, SuperKid Stories will not be liable for damage which you could have avoided by following SuperKid Stories’s advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by SuperKid Stories.

13.5 Subject to clauses 13.1, 13.2, 13.3 and 13.4, SuperKid Stories’s liability in connection with the Contract will be limited to the price paid by you for the Product(s) purchased under that Contract.

14. Other important terms

14.1 SuperKid Stories may transfer the Contract (in whole or in part), or subcontract or delegate the delivery of Product in any manner at its sole discretion to: (i) any separate entity controlled by SuperKid Stories or otherwise forms a part of SuperKid Stories group of entities; or (ii) any provider of outsourcing or third party services that is engaged under a service contract to provide services to SuperKid Stories.

14.2 The Contract is personal to you and so you cannot transfer any or all of your rights or obligations under these Terms to another person without the prior written consent of SuperKid Stories.

14.3 SuperKid Stories intends to rely upon these Terms as being the entire Contract between you and SuperKid Stories in relation to the relevant Product. To avoid any misunderstandings about the content of the Contract, please make sure that you ask for any changes, or additions, to the terms of the Contract be put in writing by a SuperKid Stories representative.

14.4 If SuperKid Stories does not insist immediately that you do anything you are required to do under these Terms, or if SuperKid Stories delays in taking steps against you in respect of you breaching this Contract, that will not mean that you do not have to do those things and it will not prevent SuperKid Stories taking steps against you at a later date.

14.5 Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

14.6 Subject to the Special Terms and Conditions (Part 4) the laws of England apply to the Contract and any dispute or claim arising out of or in connection with the Contract or its subject matter or formation (including non-contractual disputes or claims). For the avoidance of doubt, this Contract is deemed to have been formed in England unless the Special Terms and Conditions state otherwise.

14.7 SuperKid Stories hopes to make your experience of dealing with SuperKid Stories an excellent one and welcomes your comments, suggestions and details of satisfaction or dissatisfaction.  If you have any comments or complaints in relation to the Contract, please refer to the Complaints Page and follow the procedure set out there (see the definition of “Complaints Page” for further details). In addition, please note that disputes may be submitted to the European Commission online dispute resolution platform for online resolution by an independent body (without having to go to court). 

14.8 If a complaint, dispute or claim is not successfully resolved through discussions between you and SuperKid Stories or through the European Commission online dispute resolution platform, the courts of England will have non-exclusive jurisdiction over any claim arising from, or related to, the Contract.  This means that all claims relating to the Contract can be settled by a judge (or a number of judges) in an English court but you or SuperKid Stories may, alternatively, bring proceedings in your country of residence or any other relevant country.

14.9 SuperKid Stories may contact you or provide a notice referred to in this Contract through the Online Shop or by sending you an email to the nominated email address provided by you during the order process.

15. Contacting SuperKid Stories

15.1 If you have any questions, comments or enquiries about the Contract or a Product, please contact SuperKid Stories by using the contact details on the Contact Us Page (see the definition of “Contact Us Page” for further details).

Part 3: Terms and Conditions of Use of Digital Content

The following terms apply to you if you have purchased any Digital Content.

1.1 As the Digital Content will be provided through a third party web browser (such as Internet Explorer, Chrome and Firefox), you should also read the terms of use and privacy policy that apply to your use of that web browser.

1.2 SuperKid Stories is the owner or the licensee of all intellectual property rights in the Digital Content and in the design, structure, ‘look and feel’ and the arrangement of the Digital Content.

1.3 On payment of the price for the Digital Content, SuperKid Stories hereby grants you a non-exclusive, non-transferable licence to access and use the DigitalContent in accordance with these Terms and Conditions of Use of Digital Content only.

1.4 You agree not to:

(a) provide access to the Digital Content to any other individual or legal entity;

(b) disrupt, interfere with or restrict the use of the services provided by SuperKid Stories;

(c) upload or display any comments or materials through your participation in the Digital Content which are false, offensive, sexually explicit, defamatory, threatening, obscene or unlawful or which infringe intellectual property rights;

(d) probe, scan or test the vulnerability of the Digital Content or attempt to circumvent or hack any user authentication or security controls in respect of the Digital Content;

(e) reverse compile, disassemble, reverse engineer, decompile, copy, duplicate, modify or adapt any software or other code or scripts forming part of the Digital Content (except to the extent permitted by law) or attempt to transmit to or via the Digital Content any information that contains a virus, worm, Trojan horse or other harmful or disruptive component;

(f) change, modify, delete, interfere with or misuse any files or other data created, owned or provided by SuperKid Stories or any third party provided as part of the Digital Content (except as expressly permitted under these Terms and Conditions of Use of Digital Content); or

(g) use the Digital Content in contravention of any applicable law.

1.5 We will use reasonable endeavours to make the Digital Content available at the date and time agreed on your Order Confirmation. However, owing to the nature of the internet, SuperKid Stories does not and cannot guarantee that your use of the Digital Content will be uninterrupted or error-free. SuperKid Stories is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Digital Content may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

1.6 You are responsible for ensuring you have in place all hardware, software and telecommunications necessary to use the Digital Content and will be responsible for all related charges, including the fees of internet service providers.

1.7 SuperKid Stories encourages freedom of expression, but the views expressed by individuals through the Digital Content may not represent the views of SuperKid Stories.

Part 4: Special Terms and Conditions

There are no Special Terms and Conditions.

Part 5: Additional Terms and Conditions (part 1)

The following Additional Terms and Conditions apply to the Contract and form a legally binding part of the Terms.

The following terms apply as the Product that you are purchasing consists of admission to a conference or other event.  

1. Payment and pricing

1.1 Full payment for your admission to the event (and for any delegates registered by you) must be received in cleared funds by SuperKid Stories or the Payment Processor before the event commences. SuperKid Stories reserves the right to refuse entry to anyone who has not paid prior to the event.

1.2 Please note that no tax receipt will be issued for credit card payments – you will receive an email transaction confirmation only.

1.3 SuperKid Stories reserves the right to request relevant paperwork, and take other measures, to ensure that event passes purchased are appropriate for the relevant delegates. In the instance that an incorrect pass type has been purchased by you, SuperKid Stories reserves the right to cancel your order or registration (as appropriate) and request that the appropriate pass is purchased.

2. Substitutes

2.1 SuperKid Stories will welcome a substitute individual attending in the place of any delegate, at no additional cost, provided that you inform SuperKid Stories in writing at least seven days prior to the event. 

3. Visas and invitation letters

3.1 SuperKid Stories is unable to help with letters of invitation or visas.

3.2 During the event, SuperKid Stories can provide certificates of attendance. Please see the staff at the information desk if you would like a certificate of attendance.

Part 5: Additional Terms and Conditions (part 2)

4. Hardware

4.1 You agree to ensure that any hardware (for example mobile app hardware) that is provided to you, or a delegate registered by you, is returned to a representative of SuperKid Stories at the end of the event.

4.2 If a delegate registered by you fails to return the hardware in accordance with clause 4.1, you will be required to pay SuperKid Stories the replacement cost for each device that is not returned.

5. Limitation of liability

5.1 For the avoidance of doubt, in addition to (and without invalidating) clause 13 of the General Terms and Conditions, SuperKid Stories do not accept responsibility and expressly exclude liability for:

(a) any loss of or damage to property belonging to or travelling with you or any delegates registered by you, including cash, watches, jewellery, cameras or clothing; or

(b) any losses or additional expenses incurred by you due to delays or changes in travel services, sickness, weather, strikes, riots, war, quarantine or any other cause.

6. Photographs and filming

6.1 Please read this carefully. It sets out the terms on which you agree to SuperKid Stories taking photographs and/or making video or audio recordings of you and using those photographs or recordings.

6.2 By agreeing to these terms, you:

(a) agree to SuperKid Stories photographing and/or recording you and give permission to SuperKid Stories to use any material in the photographs and/or recordings where the copyright or any other rights are owned by you;

(b) confirm that SuperKid Stories shall be entitled to use, free of charge, the photographs and/or recordings made of you (without having to identify you by name), in their original format or edited, adapted or altered, for the purposes of SuperKid Stories’s internal and external promotional and publicity materials and for any programmes, publications, websites, electronic publications and social media services worldwide produced by or on behalf of SuperKid Stories; and

(c) agree that SuperKid Stories shall be entitled to pass the photographs and/or recordings of you, and your name, to external press and media agencies, publishers and broadcasters, and to partners and other third parties with which SuperKid Stories works, anywhere in the world, for the purposes set out clause 6.2(b) above.